Is this Kitano hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kitano hotel?

Check-in time for Kitano hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kitano hotel have a swimming pool?

Yes, this Kitano hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kitano hotel?

Best-rates for the Kitano hotel starts from $95 per night with includes Breakfast, Accessibility, Business Services, Sports/Activities, Spa, Guest Services, Entertainment, Laundry, Parking, Private Pool, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Internet, Air Conditioner, Pool, Wellness Facilities, Restaurant, Bar, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kitano hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kitano hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kitano hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kitano hotel?

Based on the information reported by the owner or manager, the Kitano hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kitano hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ANA Crowne Plaza Kobe by IHG | Hotel in Kobe

| 7.8 (1448 Reviews) | 12 Bathrooms 37 Guests

Kitano Hotel | ANA Crowne Plaza Kobe by IHG

Hotel in Kitano, Kobe

Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. Free Wi-Fi is provided throughout the property. The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. A fridge, a mini-bar and a flat-screen satellite TV come with the room. ANA Crowne also offers a gift shop and car rental services. ANA Crowne Plaza Kobe is just 1 subway stop from Sannomiya Railway Terminal, at the heart of Kobe's exciting downtown area. Kobe Airport is 5 mi away. To Kyoto it takes 30 minutes by Shinkansen train, and to Osaka only 15 minutes.

ANA Crowne Plaza Kobe by IHG is located in Kobe.

This 509 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Wellness Facilities, and several others. This is a 5 star rated property and has over 1448 reviews with the average score of 7.8 . Coming to Kobe and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 509 Bedrooms Hotel if you want to learn more about this place in Kobe. These details are authentic, as they are provided by our partner, booking.com.

This ANA Crowne Plaza Kobe by IHG in Kobe is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “ANA Crowne Plaza Kobe by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Coffee house on site

Breakfast in the room

Special diet meals (on request)

Snack bar

Restaurant

Kid-friendly buffet

Kids' meals

Parking

Parking on site

Private Parking

Parking

Accessible parking

Activities

Fitness center

Sauna

Indoor pool (year-round)

Indoor pool

Entertainment

Board games/Puzzles

Baby safety gates

General

Non-smoking rooms

Safe

Elevator

Heating

Chapel/Shrine

Air conditioning

Family rooms

Wifi in all areas

Guest Services

Fax/Photocopying

Car rental

Grocery deliveries

Room service

Laundry

Meeting/Banquet facilities

Ironing service

Packed lunches

Baggage storage

Concierge

24-hour front desk

Daily housekeeping

Suit press

Dry cleaning

Invoice provided

Internet

Wifi

Free Wifi

Internet

Security/Safety

CCTV in common areas

CCTV outside property

Smoke alarms

Fire extinguishers

24-hour security

Key card access

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Process in place to check health of guests

First aid kits available

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Thermometers for guests provided by property

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Spa

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Extra charges apply for use of the fitness center, hot tub, please note that the pool is closed on the second and fourth mondays, from june 1, 2024, children under elementary school age (including elementary school students) are not allowed in the clubhouse during cocktail time.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews

Value for money:

7.55

Location:

8.72

Staff:

8.62

Facilities:

7.75

Comfort:

8.19

Cleanliness:

8.23

Wei Jie

Feb 28, 2026 08:00:00 AM

Review Score: 9

Singapore

Reviewer Type: Couple

Travel Purpose: leisure

Positive: It's located right at Shin-Kobe station, which is also connected to the Shinkansen. This place makes for a very good area for transiting, and also there's a waterfall nearby if you are willing to hike. Make sure to check if the Nunobiki Ropeway is closed for maintenance if you are visiting.

Negative: Shin-Kobe is pretty dead. You would either have to take a train to Sannomiya station, or walk there. There really is not too many things to do around the area.

Summary: Quiet, good location for transit, but the mall is pretty dead.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Queen Room with City View Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack
2 Single Standard City View Room Type: Double Room Size: 22 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack
Standard Queen Room with City View - Smoking Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Smoke Alarm, Air conditioning, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Feather pillow, Socket near the bed, Pajamas
Single Room Room Type: Double Room Size: 15 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk View View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack
Standard Double Room Room Type: Double Room Size: 20 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack
Standard Room Room Type: Double Room Size: 22 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack
Premium Twin Room with City View Room Type: Twin Room Size: 31 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack
Premium Twin Room with Sofa Bed and City View Room Type: Twin Room Size: 30 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Interconnecting room(s) available, Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Clothes rack
Standard Queen Room with City View - Lounge Access Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Desk, Sofa View View, City view Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation
Premium Twin Room with Trundle Bed and City View Room Type: Double Room Size: 41 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, Mountain view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Clothes rack
Premium Double Room with Single Sofa Bed and City View Room Type: Double Room Size: 44 m² 2 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, Mountain view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Clothes rack
Premium King Room with City View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels, Bidet, Slippers, Shampoo, Toothbrush, Free toiletries, Bathtub or shower, Shower, Toilet, Hairdryer, Private bathroom, Conditioner, Shower cap, Body soap, Bathtub, Toilet paper General Carpeted, Safe, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Key card access Media & Technology TV, Telephone, Radio, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Electric kettle, Refrigerator Living Area Desk, Sofa View View, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Pajamas, Feather pillow, Socket near the bed, Sofa bed, Hypoallergenic pillow, Clothes rack
Premium Triple Room with City View Room Type: Triple 3 Twin bed(s) Bed
Premium King Room with City View - Lounge Access Room Type: Double 1 King bed(s) Bed
One-Bedroom Suite with City View and Lounge Access Room Type: Suite 2 Twin bed(s) Bed

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Air Conditioner
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ANA Crowne Plaza Kobe by IHG | Hotel in Kobe

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Hotel in Kitano, Kobe

Amenities

Facility Overview

Policies

Reviews

Reviews

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