cafe&stay CASTANA | Hotel in Matsumoto

| 9.6 (136 Reviews) |  1 Bathroom  7 Guests
Matsumoto Hotel | cafe&stay CASTANA

Hotel in Matsumoto

Located in Matsumoto, within 2.1 miles of Matsumoto Station and 3.8 miles of The Japan Ukiyo-e Museum, cafe&stay CASTANA provides accommodations with a terrace and free WiFi throughout the property as well as free private parking for guests who drive. This 3-star inn offers luggage storage space. The inn features family rooms. The inn will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a bidet. Cafe&stay CASTANA has certain rooms with mountain views, and each room comes with an electric tea pot. Guest rooms include a closet. Canora Hall is 16 miles from the accommodation, while Matsumoto Castle is 2.4 miles away. Matsumoto Airport is 6.8 miles from the property.

cafe&stay CASTANA is located in Matsumoto.

This 1 Bedroom Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Balcony/Terrace, Guest Services, and several others. This is a 3 star rated property and has over 136 reviews with the average score of 9.6 . Coming to Matsumoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 1 Bedroom Hotel if you want to learn more about this place in Matsumoto. These details are authentic, as they are provided by our partner, booking.com.

This cafe&stay CASTANA in Matsumoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “cafe&stay CASTANA”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Balcony/Terrace
Security/Safety
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Parking
  • Private Parking
  • Street parking
  • Parking on site
  • Parking
  • Free parking
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
  • Wifi in all areas
  • Heating
  • Family rooms
  • Smoke-free property
  • Safe
Guest Services
  • Fax/Photocopying
  • Express check-in/out
  • Baggage storage
  • Private check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 松福食指令第14号24031

Reviews

Value for money:
9.36
Location:
8.76
Staff:
9.84
Facilities:
9.46
Comfort:
9.74
Cleanliness:
9.72
Seng Min
Apr 26, 2026 07:00:00 AM
Review Score:   9
Singapore
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Good location, with a big supermarket located just steps away from the house. We bought fresh produce and cooked dinner for both nights. You can also get sashimi at half price after 7pm+.
Negative: Bed was a tad narrower than most beds. All of us are below 60kg so it was okay.
Summary: Great hosts, who responded very quickly and offered very good advice to our queries. They even helped to call up cab co
See All Reviews

Room Arrangement

Room Info Facilities
Family Room with Private Bathroom
Room Type: Family
Room Size: 77 m2
5 Twin bed(s) Bed
2 Futon bed(s) Bed
Family Room with Private Bathroom

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Bidet, Shampoo, Conditioner, Body soap, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Toothbrush, Toilet

General

Fan, Fire extinguisher, Air conditioning, Soundproof, Private entrance, Smoke Alarm, Heating, Trash cans, Safe

Kitchen

Dining table, Electric kettle, Kitchenware, Refrigerator, Kitchenette, Coffee machine, Wine glasses, Cleaning products, Microwave, Stovetop, Toaster

Living Area

Desk, Dining area, Sofa

Outdoors

Outdoor dining area, Patio

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Cable channels

View

Mountain view, Inner courtyard view, Quiet street view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Shower chair, Entire unit located on ground floor

Room amenities

Drying rack for clothing, Fold-up bed, Socket near the bed, Clothes rack, Non-feather pillow, Tatami (traditional Japanese flooring)

Entertainment & Family Services

Books, DVDs or music for children

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this cafe&stay CASTANA pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at cafe&stay CASTANA?

Check-in time for cafe&stay CASTANA starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the cafe&stay CASTANA have a swimming pool?

No, this cafe&stay CASTANA does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in cafe&stay CASTANA?

Best-rates for the cafe&stay CASTANA starts from $98 per night with includes Air Conditioner, Balcony/Terrace, Guest Services, Child Friendly, Parking, Designated Smoking Area, Security/Safety, Fireplace/Heating, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is cafe&stay CASTANA a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the cafe&stay CASTANA wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the cafe&stay CASTANA has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the cafe&stay CASTANA?

Based on the information reported by the owner or manager, the cafe&stay CASTANA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for cafe&stay CASTANA?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD98
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