Is this Hotel New Otani Osaka pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel New Otani Osaka have a swimming pool?

Yes, this Hotel New Otani Osaka has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel New Otani Osaka?

Best-rates for the Hotel New Otani Osaka starts from $163 per night with includes Child Friendly, Hot Tub, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Spa, Guest Services, Breakfast, Pool, Transportation/Shuttle, Bedding/Linens, Fireplace/Heating, Bar, Laundry, Designated Smoking Area, Sports/Activities, Wellness Facilities, Eco Friendly, Kitchen, Business Services, Restaurant, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel New Otani Osaka a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel New Otani Osaka wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel New Otani Osaka is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel New Otani Osaka?

Based on the information reported by the owner or manager, the Hotel New Otani Osaka indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel New Otani Osaka?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel New Otani Osaka | Hotel in Osaka

Name: Hotel New Otani Osaka
Address: Osaka, Osaka-fu, Japan, JP
Price range: Prices for upcoming dates start at $163 per night
Rating: 9.4

| 9.4 (2719 Reviews) | 1 Bathroom

Hotel in Chuo, Osaka

Riverfront hotel with 11 restaurants and a full-service spa
Along with 11 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and outdoor tennis courts.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Eco-friendly toiletries

Toothbrush and toothpaste

Soap

Shower/tub combination

Private bathroom

Bedroom

Heating

Bed sheets

Air conditioning

Blackout drapes/curtains

Safe

LED light bulbs

Eco-friendly cleaning products used

Energy-saving switches

Free newspapers

Iron/ironing board (on request)

Slippers

Phone

Water-efficient showers only

Breakfast

Room service available

2 bars/lounges

11 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 4945 for adults and JPY 2875 for children

Refrigerator

Electric kettle

Free bottled water

Parking

Onsite parking options include a garage

Limo/town car service

Airport shuttle at scheduled times

Wheelchair-accessible parking and van parking available

Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:00 PM

Height restrictions apply for onsite parking

Bus station shuttle (surcharge)

Covered self parking on site (JPY 1200 per night; includes in/out privileges)

Accessibility

Cobblestone flooring in public areas

Handrails in stairways

Wheelchair-accessible van parking

Stairway handrail height (inches): 35

Elevator door width (inches): 43

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Area rugs in public areas

Doorbell and phone notification

Stair-free path to entrance

Well-lit path to entrance

Thin carpet in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Tile flooring in public areas

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible parking

1 on-site accessible parking spaces

Wheelchairs available on site

Activities

Boat tours

Bicycle rentals

Theme parks

Health/beauty spa

Shopping mall

2 outdoor tennis courts

Lifeguards on site

Full-service spa

Art gallery

Shopping

Bike parking

Fitness center

Indoor pool

Entertainment

Digital channels

43-inch Smart TV

General

Meeting rooms - 17

Gift shop/newsstand

Banquet hall

Elevator

Vending machine

Ballroom

Reception hall

Front-desk safe

Japanese

English

Locally-owned & organized tours & activities

Vegan dining options

Vegetarian dining options

Designated smoking areas

At least 80% lighting from LEDs

Guest Services

Babysitting (surcharge)

Refrigerator

Stroller

Indoor pool

Wedding services

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Dry cleaning service

24-hour front desk

Hair salon

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Lifeguards on site

Spa

Manicures and pedicures

Hot tub

Sauna

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 4945 for adults and jpy 2875 for children airport shuttle fee: jpy 1800 per person (one-way) airport shuttle fee per child: jpy 900 (one-way), (from 6 to 12 years old) covered self parking fee: jpy 1200 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) pool fee: jpy 6000 per night facilities fee: jpy 3850 per person and includes use of: sauna; hot tub; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Access to the night pool 6:30-10 pm is available for guests ages 18 and older by reservation only. cashless transactions are available extra-person charges may apply and vary depending on property policy for the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool. government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the optional pool fee varies from jpy 5,000 - 6,000 per person, per entry. the listed optional pool fee applies to guest ages 13 and older for access to the pool. the pool fee for children ages 4-12 is jpy 2,000 per person, per entry. children ages 0-3 can access at no charge. please contact property for more details. this property accepts credit cards and cash this property requires children 0-3 years old to wear waterproof pants in the pool. this property uses eco-friendly cleaning products

Reviews

Susan

Jan 12, 2026 04:17:35 AM

Review Score: 10

Summary: The Hotel New Otani Osaka is a beautiful hotel that meets all definitions of a 5-star hotel. Upon arriving, a doorman opened our doors welcoming us warmly, helped take out the luggage, and smoothly handed our belongings to a bellman to be taken for check-in. We were sincerely greeted by multiple Otani employees, and you felt like they were waiting to assist you in meeting any request. This was all so nice that it had me checking my Hotel.com app to see if I book us into a $600+/night luxury hotel. Fortunately, it was a great deal for the next three nights and around $175/night for a room with a view of the castle. Check-in was easy and a bellhop brought our luggage up to our room and then showed us the amenities of our room. Spend that little extra money on a room that overlooks the park and the Osaka Castle. Stunning!!! Day or night, the view is gorgeous. Our room was very large with a refrig, safe, lots of closet room, and if you need to work or have guests before an event, definitely enough room and seating. The bathroom was big, a soak in the tub was perfect, and most important, it was sparkling clean like the rest of the room. Other important things: the area around the hotel is very safe, you have easy access to all the trains, there is always a taxi out front, and there are multiple very nice restaurants and boutiques within and nearby the hotel. The New Otani was a perfect last stay for our trip to Japan. Absolutely lovely.

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Room Arrangement

Room Info	Facilities
Luxury Junior Suite, High Floor, Non-smoking Room Size: 646 square feet m² 2 Twin Beds 1 Double Bed	General Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Bed count minimum 1, Number of living rooms 1, Free cribs/infant beds, Bed count maximum 2
Suite for 3persons Selected at Check-in Non Smoking Room Size: 646 square feet m² 3 Large Twin Beds and Twin Bed	General Square feet - 646, Number of living rooms 0, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Park view, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Deluxe Single Room, Non Smoking Room Size: 258 square feet m² 1 Twin Bed	General Number of living rooms 0, Bathrobes, Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room, Non Smoking, Town View Room Size: 322 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 322, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Family Room, Non Smoking (Family Studio Town view for 7 persons) Room Size: 969 square feet m² 7 Large Twin Beds	General Bed count minimum 7, Square feet - 969, Ping - 27, Number of bedrooms - 1, Square meters - 90, Bed count maximum 7, Number of living rooms 1, City view, Free cribs/infant beds
Superior Twin Room, Non Smoking, Castle View Room Size: 322 square feet m² 2 Twin Beds	General Low bed height (centimeters) - 50, Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 70, Lever door handles, Square feet - 322, Grab bar - near toilet, Lowered locks/deadbolt, Lowered electrical outlets in bathroom, Square meters - 30, Doorway wheelchair width (inches) - 34, Low bed height (inches) - 20, Low-height bed, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 2, Number of living rooms 0, Low-height counters/sink, Wheelchair accessible, Free cribs/infant beds, Lowered peephole/view port in door, Low counters/sink height (inches) - 29, Doorway wheelchair width (centimeters) - 86, Ping - 9.05, Park view, Low counters/sink height (centimeters) - 74, Toilet grab bar height (inches) - 28, Bed count maximum 2
Family Suite for 4 People Non-Smoking Room Size: 753 square feet m² 4 Large Twin Beds	General Bed count minimum 4, Number of living rooms 0, Bathrobes, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Park view, Ping - 21.16, Bed count maximum 4, Free cribs/infant beds
Japanese Suite, Non Smoking, City View Room Size: 646 square feet m² 4 Twin Futons Bed	General Bed count minimum 4, Square feet - 646, Number of living rooms 0, Square meters - 60, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Bed count maximum 4, City view
Deluxe Twin Room, Non Smoking, Castle View Room Size: 322 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Park view, Square feet - 322, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite - Selected at Check-in Non Smoking Room Size: 646 square feet m² 2 Twin Beds 1 Double Bed	General Square feet - 646, Number of living rooms 0, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Park view, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room, Non Smoking, Castle View Room Size: 322 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 0, Park view, Square feet - 322, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Superior Double Room, Non Smoking, Castle View Room Size: 322 square feet m² 1 Queen Bed	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Park view, Square feet - 322, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds) Room Size: 430 square feet m² 4 Large Twin Beds and Twin Beds	General Bed count minimum 4, Number of living rooms 0, IndRm-RenoRecent-Year 2017, Square meters - 40, Number of bedrooms - 0, No cribs (infant beds), Park view, IndRm-RenoRecent-Month August, Bed count maximum 4, Square feet - 430, Ping - 12.08
Family Suite for 5 People Non-Smoking Room Size: 753 square feet m² 5 Large Twin Beds and Twin Bed	General Number of living rooms 0, Bathrobes, Bed count minimum 5, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Park view, Bed count maximum 5, Free cribs/infant beds, Ping - 21
Luxury Connecting Suite, 4 Adults, Castle View Room Size: 1184 square feet m² 4 Large Twin Beds	General Bed count minimum 4, Number of living rooms 0, Bathrobes, Ping - 33.27, Number of bedrooms - 2, Park view, Bed count maximum 4, Square meters - 110, Square feet - 1184, Free cribs/infant beds
Deluxe Triple Room, Non Smoking, Town View Room Size: 431 square feet m² 3 Twin Beds	General Number of living rooms 0, Bathrobes, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count maximum 3, Square feet - 431, City view, Free cribs/infant beds, Bed count minimum 3
Superior Triple Room, Non Smoking, Town View Room Size: 431 square feet m² 3 Twin Beds	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12.11, Bed count maximum 3, Square feet - 431, City view, Free cribs/infant beds, Bed count minimum 3
Run of The House, Non Smoking Room Size: 322 square feet m² 2 Twin Beds 1 Queen Bed	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Room and bed type depend on availability check-in, Square feet - 322, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Superior Triple Room, Non Smoking, Castle View Room Size: 430 square feet m² 3 Twin Beds	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Park view, Bed count maximum 3, Square feet - 430, Free cribs/infant beds, Bed count minimum 3
Run of The House, Smoking Room Size: 323 square feet m² 2 Twin Beds 1 Queen Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 323, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Non Smoking, Town View Room Size: 322 square feet m² 1 Queen Bed	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Square feet - 322, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Economy Double Room, Non Smoking, Town View Room Size: 258 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Single Room, Smoking, Town View Room Size: 215 square feet m² 1 Twin Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Economy Triple Room, Non Smoking, Town View Room Size: 322 square feet m² 3 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 322, Bed count maximum 3, City view, Free cribs/infant beds, Bed count minimum 3
Junior Suite, Non Smoking Room Size: 646 square feet m² 1 Double Bed 2 Twin Beds	General Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Separate bedroom, Bed count minimum 1, Number of living rooms 1, Free cribs/infant beds, Bed count maximum 2
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed Room Size: 747 square feet m² 3 Twin Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 747, Park view, Square meters - 69, Bed count maximum 3, Free cribs/infant beds, Ping - 21, Bed count minimum 3
Single Room, Non Smoking, Town View Room Size: 215 square feet m² 1 Twin Bed	General Number of living rooms 0, Ping - 6.0, Square feet - 215, Number of bedrooms - 0, Square meters - 20.0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Family Room, Non Smoking (Family Studio Town view for 6 persons) Room Size: 969 square feet m² 6 Large Twin Beds	General Bed count minimum 6, Square feet - 969, Ping - 27, Number of bedrooms - 1, Square meters - 90, Bed count maximum 6, Number of living rooms 1, City view, Free cribs/infant beds
Economy Double Room, Smoking, Town View Room Size: 258 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons) Room Size: 647 square feet m² 4 Large Twin Beds	General Bed count minimum 4, Square meters - 60, Square feet - 647, No cribs (infant beds), Number of bedrooms - 1, Ping - 18.18, Bed count maximum 4, Number of living rooms 1, City view
Economy Triple Room, Non Smoking, Castle View Room Size: 322 square feet m² 3 Twin Beds	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Park view, Square feet - 322, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3