Izumiya Zenbe | Hotel in Matsumoto

| 8.7 (113 Reviews) |  3 Bathrooms  14 Guests
Matsumoto Hotel | Izumiya Zenbe

Hotel in Matsumoto

Boasting various indoor and outdoor hot spring baths, Izumiya Zenbe is a historical Japanese-style accommodations with a chic ambiance, established in 1876. Some hot spring baths can be rented for private use. The property is a 15-minute bus ride from JR Matsumoto Station, and a 10-minute bus ride to the national treasure, Matsumoto Castle. Free parking is available. Featuring tatami (woven-straw) flooring and traditional futon bedding, rooms feature soft lighting and a seating area with large windows. A TV and a fridge are provided, and guests can relax in yukata robes. Rooms come with a toilet, while bathrooms are shared. Free WiFi access is available throughout the entire property. Zenbe Izumiya’s hot spring baths are surrounded by Japanese gardens that change their colors each season. In-room massages can be arranged at an extra charge. Izumiya Zenbe serves various Japanese-style dinners including a delicately prepared Japanese multi-course dinner, featuring homemade soba (buckwheat noodle). A hearty Japanese breakfast is also offered. Guests can take a look at the soba being handmade on the spot, if requested.

Izumiya Zenbe is located in Matsumoto.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Hot Tub, Air Conditioner, and several others. This is a 4 star rated property and has over 113 reviews with the average score of 8.7 . Coming to Matsumoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Matsumoto. These details are authentic, as they are provided by our partner, booking.com.

This Izumiya Zenbe in Matsumoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Izumiya Zenbe”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
View
Security/Safety
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Restaurant
Parking
  • Private Parking
  • Parking on site
  • Free parking
  • Parking
Activities
  • Open-air bath
  • Hot spring bath
General
  • Smoke-free property
  • Wifi in all areas
  • Designated smoking area
  • Heating
  • Safe
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
Guest Services
  • Shared lounge/TV area
  • Fax/Photocopying
  • Baggage storage
  • Vending machine (drinks)
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
Security/Safety
  • Smoke alarms
  • Key access
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

The property has a curfew at 21:00. guests who wish to enter the property after this time must contact the property in advance, please call the property in advance if guests plan to check-in after 21:00. contact details can be found in the booking confirmation email, there is no elevator and guests must walk up stairs to reach their rooms, hourly rates apply to private use of hot spring baths, please note, dinner prices vary on the type of dinner requested. please note, guests can order dinner until 4 days before arrival. please contact the property for details regarding dinner prices and menu, , walk to matsumoto bus terminal, which is a 3-minute walk from the station, and get on line utsukushi-gahara onsen 31. get off at utsukushi-gahara onsen stop. (approx. 2 buses per hour)please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.84
Location:
7.02
Staff:
9.04
Facilities:
7.69
Comfort:
8.41
Cleanliness:
8.61
Julie
Jan 13, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: This stay was a wedding gift to our niece and her husband. They told us they had an wonderful relaxing time and enjoyed the delicious meals. They said it was the nicest night of their time in Japan.
Summary: Wedding gift
See All Reviews

Room Arrangement

Room Info Facilities
Japanese-Style Standard Room with Shared Bathroom
Room Type: Quad
Room Size: 13 m2
4 Futon bed(s) Bed
Japanese-Style Standard Room with Shared Bathroom

Food & Drink

Tea/Coffee maker

General

Heating, Safe, Trash cans, Key access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Bathroom

Toothbrush, Bidet, Toilet paper, Toilet, Free toiletries, Towels, Slippers, Shared bathroom, Hairdryer

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Accessibility

Upper floors accessible by stairs only

Room amenities

Tatami (traditional Japanese flooring), Yukata

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Japaense-Style Room with Private Bathroom - New Wing
Room Type: Quad
Room Size: 13 m2
4 Futon bed(s) Bed
Japaense-Style Room with Private Bathroom - New Wing

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Toothbrush, Bidet, Toilet paper, Toilet, Shampoo, Private bathroom, Free toiletries, Towels, Slippers, Shower, Body soap, Bathtub, Hairdryer

General

Heating, Safe, Trash cans, Key access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

View

Inner courtyard view, Garden view

Accessibility

Upper floors accessible by stairs only

Room amenities

Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Family Room
Room Type: Family
Room Size: 18 m2
6 Futon bed(s) Bed
Standard Family Room

Food & Drink

Tea/Coffee maker

General

Heating, Safe, Trash cans, Key access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Bathroom

Toothbrush, Bidet, Toilet paper, Toilet, Free toiletries, Towels, Slippers, Shared bathroom, Hairdryer

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Accessibility

Upper floors accessible by stairs only

Room amenities

Tatami (traditional Japanese flooring), Yukata

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Izumiya Zenbe pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Izumiya Zenbe?

Check-in time for Izumiya Zenbe starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Izumiya Zenbe have a swimming pool?

No, this Izumiya Zenbe does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Izumiya Zenbe?

Best-rates for the Izumiya Zenbe starts from $270 per night with includes Internet, Air Conditioner, Parking, Fireplace/Heating, Restaurant, Guest Services, Entertainment, Hot Tub, View, Child Friendly, Designated Smoking Area, TV, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Izumiya Zenbe a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Izumiya Zenbe wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Izumiya Zenbe has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Izumiya Zenbe?

Based on the information reported by the owner or manager, the Izumiya Zenbe indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Izumiya Zenbe?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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