Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan | Hotel in Chitose

| 9.0 (291 Reviews) |  5 Bathrooms  25 Guests
Chitose Hotel | Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan

Hotel in Chitose

Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan provides a sauna and a hot spring bath, as well as air-conditioned accommodations in Chitose, 23 miles from Tomakomai Station. This ryokan offers free private parking and a 24-hour front desk. Guests have access to a spa center and public bath. At the ryokan, every unit is fitted with a tatami. The ryokan features certain units with lake views, and every unit has a kettle. At the ryokan, the units are equipped with a desk and a flat-screen TV. An Asian breakfast is available at the ryokan. There is an on-site family-friendly restaurant and coffee shop. Guests at Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan can enjoy skiing and hiking nearby, or make the most of the garden. Sapporo Station is 27 miles from the accommodation, while Shin-Sapporo Station is 30 miles away. New Chitose Airport is 26 miles from the property.

Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan is located in Chitose.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Fireplace/Heating, Restaurant, and several others. This is a 3 star rated property and has over 291 reviews with the average score of 9 . Coming to Chitose and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this place in Chitose. These details are authentic, as they are provided by our partner, booking.com.

This Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan in Chitose is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Child Friendly
Hot Tub

Facility Overview

Breakfast
  • Kids' meals
  • Coffee house on site
  • Special diet meals (on request)
  • Restaurant
  • Snack bar
Parking
  • Parking
  • Parking on site
  • Private Parking
  • Street parking
  • Free parking
Activities
  • Hot tub/Jacuzzi
  • Hiking
  • Open-air bath
  • Massage chair
  • Game room
  • Sauna
  • Skiing
  • Karaoke
  • Fishing
  • Canoeing
  • Hot spring bath
  • Public Bath
  • Spa
General
  • Family rooms
  • Air conditioning
  • Safe
  • Elevator
  • Non-smoking rooms
  • Heating
Guest Services
  • Meeting/Banquet facilities
  • Baggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Concierge
  • Vending machine (drinks)
  • Invoice provided
Outdoors
  • Terrace
  • Garden
Security/Safety
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Child rates are applicable. please contact the property for further details.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 千保衛第71-2号指令

Reviews

Value for money:
8.16
Location:
9.13
Staff:
8.78
Facilities:
8.09
Comfort:
8.56
Cleanliness:
8.38
Adam
Apr 29, 2026 07:00:00 AM
Review Score:   10
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Amazing location and views. Great food and service. Phenomenal onsens right on the lake.
Summary: Amazing location and views. Great food and service. Phenomenal onsens right on the lake.
See All Reviews

Room Arrangement

Room Info Facilities
Japanese-Style Room with Lake View - Non-Smoking
Room Type: Family
Room Size: 17 m2
2 Twin bed(s) Bed
Japanese-Style Room with Lake View - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Shared bathroom, Toilet paper, Slippers, Towels, Toothbrush, Toilet

View

View, Lake view

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow
Japanese-Style Room with Mountain View - Non-Smoking
Room Type: Quad
Room Size: 13 m2
4 Futon bed(s) Bed
Japanese-Style Room with Mountain View - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Shared bathroom, Toilet paper, Slippers, Towels, Toothbrush, Toilet

View

View

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow
Japanese-Style Room with Lake View - IRORI Kaiseki - Non-Smoking
Room Type: Family
Room Size: 17 m2
2 Twin bed(s) Bed
Japanese-Style Room with Lake View - IRORI Kaiseki - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Shared bathroom, Toilet paper, Slippers, Towels, Toothbrush, Toilet

View

View, Lake view

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow
Room Selected at Check-In - Non-Smoking
Room Type: Quad
Room Size: 13 m2
4 Futon bed(s) Bed
	Room Selected at Check-In - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Shared bathroom, Toilet paper, Slippers, Towels, Toothbrush, Toilet

View

View

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow
Suite with Tatami Area - Non-Smoking
Room Type: Suite
Room Size: 33 m2
2 Twin bed(s) Bed
Suite with Tatami Area - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Private bathroom, Toilet paper, Slippers, Towels, Toothbrush, Toilet

View

View, Lake view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow
Room with Tatami Area & Lake View - IRORI Kaiseki - Non-Smoking
Room Type: Triple
Room Size: 17 m2
2 Twin bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Toilet paper, Slippers, Toothbrush, Towels, Toilet

View

View, Lake view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow
Room with Tatami Area & Lake View - Non-Smoking
Room Type: Triple
Room Size: 17 m2
2 Twin bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, TV, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning, Key access, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bathroom

Toilet paper, Slippers, Toothbrush, Towels, Toilet

View

View, Lake view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Yukata, Tatami (traditional Japanese flooring), Non-feather pillow

FAQ's

Is this Chitose hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chitose hotel?

Check-in time for Chitose hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chitose hotel have a swimming pool?

No, this Chitose hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chitose hotel?

Best-rates for the Chitose hotel starts from $276 per night with includes Hot Tub, Spa, Fireplace/Heating, Restaurant, Parking, View, Business Services, Wellness Facilities, Guest Services, Air Conditioner, Accessibility, Security/Safety, Sports/Activities, Entertainment, Child Friendly, Balcony/Terrace, Skiing with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chitose hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chitose hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chitose hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chitose hotel?

Based on the information reported by the owner or manager, the Chitose hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chitose hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD276
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